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Body Language
Learn about the importance of body language when serving a customer.
Here Barmetrix talks about the importance of body language. Although they are generally not aware of it, many people send and receive non-verbal signals all the time. The technique of 'reading' people is used frequently and positive signals help assure and reassure customers when serving drinks.
Submitted by Barmetrix
Submitted on 06/12/2008
This video has been viewed 4799 times
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