Body language in a bar
Learn about the importance of body language when serving a customer.
Here Barmetrix talks about the importance of body language. Although they are generally not aware of it, many people send and receive non-verbal signals all the time. The technique of 'reading' people is used frequently and positive signals help assure and reassure customers when serving drinks.
Submitted by Angus Winchester
Submitted on 06/05/2010
This video has been viewed 7593 times
Ready to take the test?
To pass this training module you will need to take a quick multiple-choice test which contains 4 questions. You will need to get at least 3 of them right and you will only have 3 chances to pass this test.Take the test now