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Body language in a bar
Learn about the importance of body language when serving a customer.
Here Barmetrix talks about the importance of body language. Although they are generally not aware of it, many people send and receive non-verbal signals all the time. The technique of 'reading' people is used frequently and positive signals help assure and reassure customers when serving drinks.Submitted by Angus Winchester Submitted on 06/05/2010 This video has been viewed 8582 times
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To pass this training module you will need to take a quick multiple-choice test which contains 4 questions. You will need to get at least 3 of them right and you will only have 3 chances to pass this test.Take the test now