Watch the video and take the test Back to training videos

Body language in a bar

Learn about the importance of body language when serving a customer.

Here Barmetrix talks about the importance of body language. Although they are generally not aware of it, many people send and receive non-verbal signals all the time. The technique of 'reading' people is used frequently and positive signals help assure and reassure customers when serving drinks.

Submitted by Angus Winchester Submitted on 06/05/2010 This video has been viewed 7995 times

Ready to take the test?

To pass this training module you will need to take a quick multiple-choice test which contains 4 questions. You will need to get at least 3 of them right and you will only have 3 chances to pass this test.

Take the test now