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Body language in a bar

Learn about the importance of body language when serving a customer.

Here Barmetrix talks about the importance of body language. Although they are generally not aware of it, many people send and receive non-verbal signals all the time. The technique of 'reading' people is used frequently and positive signals help assure and reassure customers when serving drinks.

Submitted by Angus Winchester Submitted on 06/05/2010 This video has been viewed 8582 times

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To pass this training module you will need to take a quick multiple-choice test which contains 4 questions. You will need to get at least 3 of them right and you will only have 3 chances to pass this test.

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